Welcome to NN Education Hub. By accessing and using our website (nneducationhub.com.au) and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

NN Education Hub provides marking services and Recognition of Prior Learning (RPL) packages. We do not offer training, certifications, or courses, and are not a Registered Training Organization (RTO). Our services are designed to assist individuals in achieving formal recognition of their skills and experience.

2. Services Offered

• Marking Services: We provide assessment marking services for individuals seeking RPL recognition.
• RPL Packages: Our RPL packages assist individuals in gathering evidence and preparing for the assessment process to gain formal recognition of their competencies.

We do not offer any qualifications, certifications, or training programs that imply RTO affiliation. Any mention of qualifications is related solely to the RPL process.

3. Eligibility Criteria

You must meet the necessary eligibility requirements to engage in our RPL packages. These requirements vary depending on the specific RPL package and are outlined on our website. Please review the eligibility criteria before proceeding with any services.

4. Refund Policy

As part of our commitment to service and compliance with ASQA guidelines, we maintain the following refund policy:

• No Refunds Post-Commencement: Once a certificate has been issued, work placement has commenced, a hard copy or soft certificate has been delivered, or 24 hours have passed after enrollment, no refunds will be given.
• Refund Process: Any requests for refunds or service cancellations must be made within the specified refund window. Please contact us directly via our contact details to discuss any concerns regarding your enrollment.

5. Payment Terms

Payments for our services must be made in full before services are provided. All pricing information is available on our website. We reserve the right to modify pricing for services at any time, but changes will be communicated in advance.

6. Disclaimer

• No RTO Affiliation: NN Education Hub is not affiliated with any RTO. We do not provide accredited training or certifications. Our services are focused on assisting individuals with the RPL process, and any qualifications or competencies gained through our services are not equivalent to certifications issued by RTOs.
• Service Limitations: While we strive to provide accurate and effective marking services, NN Education Hub makes no guarantee that individuals will be successful in obtaining RPL outcomes. Success depends on the evidence provided by the individual and the specific assessment criteria of the package.

7. Privacy and Data Protection

Your privacy is important to us. We are committed to protecting your personal data in compliance with applicable privacy laws. Any personal information you provide will be used solely for the purpose of processing your inquiry or services. We will not share your information with third parties without your consent unless required by law.

8. Intellectual Property

All content and materials on our website, including text, images, logos, and services, are protected by intellectual property laws. You may not use, reproduce, or distribute any materials from our website without prior written consent from NN Education Hub.

9. Limitation of Liability

NN Education Hub will not be held responsible for any loss or damage resulting from the use or inability to use our services or website. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

10. Changes to Terms

NN Education Hub reserves the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page and will take effect immediately upon publication.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Contact Information

For any questions regarding these Terms and Conditions, or to request further information about our services, please contact us:

• Email: admin@nneducationhub.com.au
• Phone: +61 489 945 896

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.